Annual Conference

Member Services

International

Promotions

Board 511

Executive

Committee Scope

The committee's main objective is to maximize services to all members and, in doing so, is responsible to develop strategic direction and policy with regard to member services, through the following:

• work with the Executive Committee, Board of Directors and staff to encourage membership retention and expansion
• monitor member satisfaction and report on these statistics to the Board
• monitor member services and benefits, and identify new opportunities
• develop an annual action plan with the associated budget for approval by the Executive Committee
• monitor the delivery of elements of the action plan and budget, and report to the Executive Committee
• provide direction and assign tasks to staff as appropriate.