ITS Canada Board plays an important role in protecting personal information. Our board members are required to adhere to this policy and take all reasonable steps to ensure that personal information is protected from unauthorized access.
Canadian privacy legislation defines "personal information" broadly as information about an identifiable individual or as information that allows an individual to be identified. For the purposes of this policy, "personal information" means information about an identifiable individual as defined from time to time in applicable privacy legislation. Generally speaking personal information does not include what is considered business contact information generally found on a business card (i.e. name, title, business number, business fax number, business e-mail address, etc.). More information about personal information can be found by reviewing the Personal Information Protection and Electronic Documents Act (PIPEDA).
Although ITS Canada generally deals with corporate members and in those cases does not collect personal information, it also deals with individual members. ITS Canada collects the personal information of individual members (and, in cases of event registrations, of employees of corporate members) in administering the following:
For the purposes of joining the organization as an individual member, ITS Canada collects the following types of personal information:
When individual members register for ITS Canada conferences/meetings/courses, and if needed for special occasions/arrangements, we may collect the following types of personal information:
For the purpose of selling technical publications or distributing free e-documents, ITS Canada may collect the following types of personal information:
The personal information collected by ITS Canada is used for the following purposes:
ITS Canada only collects personal information directly from the individual except when it has the individual's consent to collect information from elsewhere or is permitted by the Canadian law to collect it without the individual's consent.
ITS Canada uses an individual's personal information strictly for the purposes outlined above. If the association needs to use the personal information for any other purpose, ITS Canada will contact the individual and obtain consent prior to that use.
From time to time, ITS Canada may disclose your personal information to:
An individual has the right to withdraw consent to ITS Canada for the collection, use or disclosure of their personal information at any time. However, if an individual does so, it may affect his/her ability to participate in programs and/or receive services provided by ITS Canada. If an individual wishes to withdraw consent, or has any questions about withdrawing consent, he or she can contact ITS Canada's General Manager.
Business contact information is not protected by this policy. This type of information is not considered to be personal information and may be collected, used and disclosed without consent.
ITS Canada has appropriate safeguards in place to protect personal information. ITS Canada takes all reasonable precautions to ensure that your personal information is kept safe from loss, unauthorized access, modification or disclosure. Among the steps taken to protect your personal information are:
ITS Canada tries to keep personal information as accurate as possible and individuals can assist the organization by providing updated information when necessary. Information can be updated by contacting the ITS Canada General Manager.
ITS Canada only keeps personal information for as long as is necessary for the purposes outlined above. This may include keeping the information after a service or program has been completed in order to resolve any problems or concerns that may arise. ITS Canada is also required by law to maintain certain records for set amounts of time.
Individuals have the right to access the personal information ITS Canada holds about them. You can access your personal information by making a request to ITS Canada’s General Manager for credentials to access the self serve website. The General Manager will provide the necessary credentials and assistance to obtain the information. Individuals can update the personal information to keep them up to date.
ITS Canada applies its best efforts to protect your privacy. If an individual has any concerns they are free to contact the General Manager. ITS Canada hopes that the General Manager will be able to resolve any problems. If concerns are not resolved, the General Manager can provide information on making a formal complaint.
From time to time, you may choose to send information to ITS Canada using email. If the email messages are unencrypted and contain personal information, you should be aware of the inherent risks of interception. ITS Canada is unable to ensure privacy is maintained when personal information is received by email.
6975 Meadowvale Town Centre Circle, Suite 400
Mississauga, Ontario L5N 2V7 Canada
Office: (905) 593-0947 or Toll Free: (866) 596-3977
Fax: (905) 593-0949